Tag Archives: change management

Client: a financial service supplier in the automobile business that is active on the international scene project:

Client: a financial service supplier in the automobile business that is active on the international scene project:

project: digitalization of the entire business operations by 2020 or 2025 in the overall corporative environment   MSIDC project order: supporting internal program management formulating and guiding the entire digitalization program with a total of 15 subsets and with the corresponding segments preparing and putting on meetings and workshops initiating continuous project guidance throughout expert departments and all IT functional areas building up project organisation, program PMO, reporting, controlling, risk management and milestone planning preparing and assisting in steering committee’s meetings scheduling and implementing regular jour fixes with the program management, coordination management with all of the project managers classical program management as per PMI / Prince2 and agile in […]

restructuring ATM processes / invitations for bids for all services having to do with ATM operation

restructuring ATM processes / invitations for bids for all services having to do with ATM operation

Client: The largest Direct Bank in Europe and a leading German private customer bank   order: restructuring the computer centre operation with reference to expenses, customer satisfaction and process quality including boosting the efficiency of the entire ATM stock with a network in excess of 1,300 ATM. The main concentration of restructuring was the bank’s growth strategy and meeting all of the current stations linked to new ideas and innovation.   launch: project preparation: organising, launching and documenting the kick-off workshop identifying and describing the topics for ATM migration documenting requirements documenting the economic reference numbers of the status quo describing the processes with the existing providers and business partners […]