restructuring self-service processes

Do you want to migrate your self-service terminals into a new computer centre?

We identify and describe all of the relevant topics, find the right business partners and document the requirements made of the solution you’re looking for. Beyond this, we simultaneously streamline the existing plant management. We put our heads together with you to provide the economic reference numbers, tackle tender management from A to Z and advise you in the downstream contractual negotiations, service level agreements and while setting up provider management.

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retail cash management
Germans still prefer cash to anything else as a means of payment. RCM (retail cash management) makes cash handling easier for banks and traders. Bills and coins are issued where they are taken in – at the point-of-sale. New RCM automatic cash machines at the cash office or in the trader’s back office assist in […]
change management
The only thing that doesn’t change in the world is change. Adapting strategies and structures to technological progress is the hallmark of everyday corporate life. Change management spells out taking up processes of global change and adapting corporate processes to new conditions. We specialize in guiding a wide range of change management processes for banks, […]
research
Every new business strategy is founded upon comprehensive studies on competition, market data and customer needs. We know your business from top to bottom – that’s why we can offer you professional studies custom-made to your business strategies including research that forms the basis of the strategic and operative decisions for your enterprise in old […]
innovation management
Rapid change is not only painful, it’s an opportunity to open up new business segments. The pivotal factors in competition are speed and the capability to change. Innovation is the heart beat of the future. We will demonstrate to you how your company makes it in the next dimension – whenever new developments are vital […]
digital transformation
Management for digital transformation Digital transformation means making your enterprise and customers fit for the demands made of progressing digitalization. It includes both automation processes and new routines in customer administration and guidance. However, this not only means adapting processes to new standards, but also formulating ground-breaking products and services. This is a challenge arising […]
strategic consultancy
Do you want to test the quality of your enterprise? Do you need new strategies, reliable targets and striking power? And do you want to ensure the future of your enterprise? We support you when developing ground-breaking strategies, advise you when entering new markets and draw up made-to-match market studies and developmental scenarios. We are […]
IT outsourcing
IT outsourcing has a wide variety of unmistakeable advantages. For instance, it scales down your costs by as much as 30%, stays flexible (when you want to) and prevents inventory ageing. Beyond this, you enhance your service level, streamline processes and procurement and keep expenses transparent in the long range. That is also the case […]
restructuring self-service processes
Do you want to migrate your self-service terminals into a new computer centre? We identify and describe all of the relevant topics, find the right business partners and document the requirements made of the solution you’re looking for. Beyond this, we simultaneously streamline the existing plant management. We put our heads together with you to […]
project and program management
At your request, we will take on project and program management on all of the processes that we provide guidance for. We not only apply the classical waterfall method, but also agile methods (SCRUM) – or we coalesce both for a hybrid scenario. This hybrid scenario, meaning linking classical and agile project management, gives you […]