Monthly Archives: October 2017

Responding invitations for bids for providing the computer centre performance for a payment service provider

Responding invitations for bids for providing the computer centre performance for a payment service provider

Client: The client is the leading service supplier for cashless and card-supported monetary transactions in Austria with 645 million transactions every year of just under 10 million cards   order: aligning the computer centre performance to the growth strategy of the tenderee. Re-design of the bank self-service range of offers followed by the conception of attractive offers for banks in German-speaking foreign countries.   launch: kick-off workshop TARGET/ACTUAL analysis list of the resources required evaluation of the standards and technological components needed project direction new range of offers/services business partner management drawing up the business case drawing up the pricing model presentation of offers

Strategic consultation of a payment service provider (PSP) with reference to ZAG (Payment Services Supervision Law) licencing

Strategic consultation of a payment service provider (PSP) with reference to ZAG (Payment Services Supervision Law) licencing

Client: Payment service provider acting on a global scale for the electronic monetary transaction and for preventing fraud   order: preparing a workshop where the advantages, demands and expenditures of ZAG licencing are considered, including a roadmap for licencing   launch: illustrating the advantages of licencing illustrating a potential product extension by obtaining a bank licence in accordance with the guidelines of the Zahlungsdiensteaufsichtsgesetz (Payment Service Supervision Law) identifying all of the corporate processes affected by licencing general illustration of the demands of Zahlungsdiensteaufsichtsgesetz (Payment Service Supervision Law) drawing up am emergency handbook summarizing findings

Drawing up workflows for controlling all of the projects of a bank

Drawing up workflows for controlling all of the projects of a bank

Client: a cooperative bank in North Germany that has about 250,000 members at the point in time of the order, a customer service network, direct bank shops, ATM/ self-service locations.   order: working out a model for controlling all projects of the bank as the multi-project organisation with the committees of the management board, project commission, planning committee and PMO.   special demands: aligning the project portfolio to the entire bank strategy and to the divisional strategies; guaranteeing transparency with project decisions and boosting their acceptance; including departments into project planning and preparation and enhancing the project control; regular checks and adapting the project requirements to the entire project portfolio. […]

coming up with a business model including the appropriate business plan for the retail cash segment

coming up with a business model including the appropriate business plan for the retail cash segment

Client: payment service supplier for banks and trade active on the global stage with various sales channels for a wide range of differing payment activities (in-store, online and mobile) in more than 125 countries   order: setting up the new business field for retail cash management with its appropriate analysis of the customer strategy and developing a business model including the appropriate business plan   launch: analysis of the existing business processes evaluating a new strategy developing a new business model on top of it selecting the appropriate service suppliers and/or business partners placing the business plan on top of it for retail cash management

developing strategy for a European ATM manufacturer for entry into the German market

developing strategy for a European ATM manufacturer for entry into the German market

Client: fourth-largest manufacturer of ATMs in the world   order: coming up with a strategy for entering the breakdown for the German market and a workshop for assessing the strategy for Germany   launch: research on the German market with reference to ATM comparative analyses in ATM area with regard to the market in Great Britain support in selecting appropriate local service suppliers / business partners working out the demands in the technical and regulatory framework creating the business case for Germany illustrating the presentation and the actual presentation

ATM and POS migration

ATM and POS migration

Client: One of the world’s leading providers of solutions for e-commerce, e-payment and mobile payment systems with sites in 35 countries and more than 25,000 employees. At the point in time of the order, this enterprise maintained in the EMEA region more than one half million trade customers, 50 million card holders and 10,000 ATMs.   order: roll in/roll out processing to an external IT company (IT outsourcing)   launch: project direction taking stock of demands clarification of technical implementation guiding the co-workers coordinating with other service suppliers documenting the paperwork pertinent to the project

moving the computer centre of a bank of an IT service supplier in North Germany to a new service supplier in South Germany

moving the computer centre of a bank of an IT service supplier in North Germany to a new service supplier in South Germany

Client: the largest direct bank in Europe and a leading German private customer bank   order: moving the computer centre of a bank from an IT service supplier in North Germany to another service supplier in South Germany without interrupting regular production including satisfactory launch of the project target   launch: setting up project organisation and reporting system drawing up schedule and milestone plan monitoring compliance with the milestones attending project meetings project coordination with everybody concerned coordinating and documenting tests / load tests

advising a private customer bank in ATM outsourcing

advising a private customer bank in ATM outsourcing

Client: The largest direct bank in Europe and a leading German private customer bank   order: formulating the call for tenders and expert guidance for exporting ATM operation to a third service   launch: Project management in close cooperation with a project staff of the customer enterprise drafting the future operational structure of the ATMs drawing up a request for proposal including all specifications, performance targets and demands performance description for future operation of ATMs based on service levels operating strategy with performance targets for IT service management in conformity with ITIL (ITSM) management of invitation for bid business partners and contract management quality management support for group purchasing

restructuring ATM processes / invitations for bids for all services having to do with ATM operation

restructuring ATM processes / invitations for bids for all services having to do with ATM operation

Client: The largest Direct Bank in Europe and a leading German private customer bank   order: restructuring the computer centre operation with reference to expenses, customer satisfaction and process quality including boosting the efficiency of the entire ATM stock with a network in excess of 1,300 ATM. The main concentration of restructuring was the bank’s growth strategy and meeting all of the current stations linked to new ideas and innovation.   launch: project preparation: organising, launching and documenting the kick-off workshop identifying and describing the topics for ATM migration documenting requirements documenting the economic reference numbers of the status quo describing the processes with the existing providers and business partners […]